A proposed adaptation of the European Foundation for Quality Management Excellence Model to physical activity programmes for the elderly - development of a quality self-assessment tool using a modified Delphi process

Table 1 Results of the three rounds by criterion

		LEADERSHIP	POLICY & STRATEGY	PEOPLE	PARTNERSHIP & RESOURCES	PROCESSES	CUSTOMER RESULTS	PEOPLE RESULTS	SOCIETY RESULTS	KEY PERFORMANCE RESULTS	TOTALS
1^st ROUND	With consensus	13	12	18	15	27	3	3	1	1	93
	Without consensus	9	7	12	11	13	2	5	2	1	62
	To modify	14	9	7	0	7	1	1	0	2	41
	To add	0	0	1	0	0	0	0	0	0	1
	Total	36	28	37	26	47	6	9	3	4	196
2^nd ROUND	With consensus	14	5	14	2	12	2	2	0	2	53
	Without consensus	8	8	4	6	5	1	4	2	1	39
	To modify	1	3	2	3	3	0	0	0	0	12
	To add	0	0	0	0	0	0	0	0	0	0
	Total	23	16	20	11	20	3	6	2	3	104
3^rd ROUND	With consensus	2	5	2	4	4	1	0	1	0	19
	Without consensus	7	6	4	5	4	0	4	1	1	32
	Total	9	11	6	9	8	1	4	2	1	51

ISSN: 1479-5868