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Table 1 Results of the three rounds by criterion

From: A proposed adaptation of the European Foundation for Quality Management Excellence Model to physical activity programmes for the elderly - development of a quality self-assessment tool using a modified Delphi process

   LEADERSHIP POLICY &
STRATEGY
PEOPLE PARTNERSHIP &
RESOURCES
PROCESSES CUSTOMER
RESULTS
PEOPLE
RESULTS
SOCIETY
RESULTS
KEY PERFORMANCE
RESULTS
TOTALS
1st ROUND With consensus 13 12 18 15 27 3 3 1 1 93
  Without consensus 9 7 12 11 13 2 5 2 1 62
  To modify 14 9 7 0 7 1 1 0 2 41
  To add 0 0 1 0 0 0 0 0 0 1
  Total 36 28 37 26 47 6 9 3 4 196
2nd ROUND With consensus 14 5 14 2 12 2 2 0 2 53
  Without consensus 8 8 4 6 5 1 4 2 1 39
  To modify 1 3 2 3 3 0 0 0 0 12
  To add 0 0 0 0 0 0 0 0 0 0
  Total 23 16 20 11 20 3 6 2 3 104
3rd ROUND With consensus 2 5 2 4 4 1 0 1 0 19
  Without consensus 7 6 4 5 4 0 4 1 1 32
  Total 9 11 6 9 8 1 4 2 1 51