Learning objective/Change objective
Use evaluative and iterative strategies
Audit and provide feedback
Identify key measures to describe Co-LEC success (for individual stakeholders and for organization). Create weekly reports to share with operations manager, who will use the information to modify the implementation as necessary and report key findings to individuals (e.g. general manager) and groups (e.g. oncologists) based on results.
Enhanced stakeholder awareness of program success and areas that need improvement to encourage program refinement.
Develop stakeholder interrelationships
Identify and prepare champions
Identify and prepare an oncologist who will take the lead in promoting the Co-LEC implementation amongst the medical staff, overcoming indifference or resistance and liaising with the management/implementation teams to communicate the needs of the oncologists to ensure they are being met.
Recognition that the Co-LEC service is a part of normal operating procedures within GenesisCare.
Use an implementation advisor
Appoint a person with implementation experience and programming expertise to guide the project.
Understanding of implementation best practices across stakeholders.
Train and educate stakeholders
Conduct educational meetings
Schedule sessions with oncologists during regularly scheduled meetings to provide training and updates regarding the Co-LEC. Organize sessions to teach each administrative group about the Co-LEC and their role in it.
Understanding of Co-LEC vision and overarching implementation plan.
Develop educational materials
Develop and format “how-to” information sheets to outline the steps of how the Co-LEC operates and the associated workflows.
Understanding of roles and responsibilities for the service.
Utilize financial strategies
Access new funding/use other payment schemes
Utilize the Medicare chronic disease management plan to support the service. Update billing system to capture these payments.
Facilitate financial sustainability of the service.
Change record systems
Update EMR to include the Co-LEC, so appointments can be captured and all relevant participation information recorded.
Facilitate the recognition that exercise is a standard component of treatment at GenesisCare.
Revise professional roles
Employ the AEP within GenesisCare; appoint lead PSO to schedule for the Co-LEC; include the Co-LEC tasks in job descriptions for all relevant roles.
Facilitate better intra-organization communication regarding Co-LEC.