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Table 6 Acceptability of mHealth Interventions

From: Clinical and patient-centered implementation outcomes of mHealth interventions for type 2 diabetes in low-and-middle income countries: a systematic review

Study MHealth intervention Point and method of measurement of satisfaction Proportion of respondents General perceived satisfaction rate Messages/ content was understandable Willingness to continue using the mHealth intervention
Haddad et al [52] Text messaging End of intervention:
Questionnaire survey
100% 100% 90.5% 100%
Huo et al. [53] Text Messaging Last follow-up visit
acceptability and utility survey
239 (96.8%) NR 97.1% 93.7%
Li et al. [57] Mobile app
Wearable Activity Trackers
End of intervention: 5-point Likert scale
Acceptability questionnaire,
100% Intervention: 45.2%
Control: 40.4%
Limaye et al. [58] Text Messaging, email, Website, Facebook® End of intervention: Text messages and Facebook® or website NR NR NR 98.0%
Owolabi et al. [61] Text Messaging Post-intervention:
Questionnaire Survey
98 (90.7%) a 98% NR 95.9%
Patnaik et al. [62] Mobile app Post-intervention :
Mobile Questionnaire Survey
  Diet satisfaction c: 3.21 ± 1.02
Treatment satisfactiond : 13.09 ± 1.01
Pfammater et al. [65] Text Messaging End of intervention:
Telephone survey
Intervention: 611 (62.2%) Control: 632 (67.0%) NR NR NR
Sun et al. [70] Mobile app End of intervention
Likert scale
100% 90% (6.3/7) b NR NR
Zhou et al. [73] Mobile app Pre- and post-intervention
App-based question
NR 84% NR NR
  1. aAssessment of users’ satisfaction only included participants in the intervention arm; b Rating based on a 7-scale Likert score; c Total score: 5; d Total Score: 15